Last updated 03 April 2020
Quick message to readers: you are probably here because you are wondering who can access your personal data.
Generally, there are 3 ways an app can store your personal data:
- On central servers, managed by the app developers and/or their partners.
- On central servers, managed by a third-party (also known as “the cloud”).
- On the device on which the app is installed.
Tracking Happiness uses method 1. The data that you provide and we collect is stored on central servers that are managed by the app developers (us) and our development partners.
This ensures the security of your data, as multiple backup systems are in place and third-parties don’t get access to your data. However, we (the developers) do get access to your data. This enables us to troubleshoot and update our databases whenever an update of the app requires it. This would not be possible when using method 2.
Method 3 has the same drawback, and additionally comes with the risk of losing your entire personal database when your device is lost, gets stolen, or just breaks.
Will we ever use this access in any harmful way? Absolutely not. We will never snoop through your personal data, unless absolutely necessary and after you – the user – give us your consent.
Collection of your information
We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:
We collect and store all personal information related to your App profile, which you voluntarily give us either upon sign-up or through continued use of the App, including but not limited to:
- First and last name
- Email address
- Photos uploaded
Tracking Happiness Data and Uploaded Media
Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, actions taken when creating entries, editing entries and uploading media to the App. As such, we may also request access to your device’s photo roll or camera in order for us to upload your media to the App. Any media uploaded in this fashion, will be collected and stored on our servers.
If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s reminders, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide. We may request to send you push notifications regarding your account or the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Use of your information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. More importantly, storing data on central servers that are used by the service upon which the App is build provides safety and security from data loss.
We may use information collected about you via the App to:
- Generate a personal profile about you to make future visits to the App more personalized.
- Monitor and analyze usage and trends to improve your experience with the App.
- Notify you of updates to the App or Site.
- Request feedback and contact you about your use of the App.
- To improve our website and product (we continually strive to improve Tracking Happiness and the website based on your feedback)
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Disclosure of your information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows: We will not sell, distribute, or lease your personal information to unrelated third parties unless we have your permission or are required by law to do so. We may need to send your personal information to our third-party vendors, who are under contractual obligations to keep this information confidential. We may also use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Finally, if we ever sell Tracking Happiness, or participate in a merger or consolidation, and our User data is one of the assets involved in the sale, your personal information will be part of this sale or transfer.
We may also disclose your personal information:
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
Security of your information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Options regarding your information
You can review and change your personal information by logging into your profile through the website or App and visiting your account profile page or settings page. You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Contacting us using the contact information provided below.
- Clicking the opt-out button at the bottom of any promotional email you receive.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Notice to users from the European Economic Area